Frequently Asked Questions
What is espresso?
Espresso is coffee brewed by forcing a small amount of nearly boiling water under pressure through finely ground coffee beans. Espresso is also the base for other drinks such as a caffè latte, cappuccino, caffè macchiato, caffè mocha, flat white, or caffè Americano.
How long will delivery take?
2-3 working days
Will compatible capsules fit in the Segafredo System?
Only Segafredo capsules work with the Segafredo System.
Do you supply compatible capsules for other coffee systems?
Not at the moment, but we’re looking into it.
Can I make a Cappucino or Americano with the Espresso 1 machine?
Espresso is also the base for other drinks such as a caffè latte, cappuccino, caffè macchiato, caffè mocha, flat white, or caffè Americano. The espresso 1 delivers a perfect espresso every time. To make an Americano style coffee you just need to add hot water, and to make any of the milk based coffees you will need to add hot or foamed milk. Purchase a Montalatte frother to go with your Espresso 1 and you can get creative!
Does the machine need to be descaled?
If the water used is hard the machine will need to be descaled periodically. Adding descaler tablets and following the on packet instructions will have it ship shape in no time. Use softened water if it is available.
Can we set up a recurring order for our office?
Sure. If you require larger quantities to be automatically delivered on a regular basis just give us a call and we will set up a schedule to suit you.
You provide bottled Watercoolers too? Can I order one for my office?
Of course, contact us at email@example.com and let us know your requirements. As a coffee customer we’ll even give you an introductory offer!